Orders are processed Monday-Friday (except national holidays) and are shipped within 2 business days after credit card verification or, if using Paypal after payment has cleared.
U S SHIPPING
FREE SHIPPING on all orders shipped within the continental United States.
Our STANDARD USA shipping method is U S Post Office priority mail for 2-3 business day delivery. Please be aware that shipping delays may occur with our carrier services during the holiday season and/or on national or public holidays. No COD orders will be accepted.
INTERNATIONAL SHIPPING - All Non-USA shipments are sent via USPS International.
- All international shipments must have a street address as the ship to address. We do not accept international orders going to a PO BOX or BOX address.
International shipments have no specific time frame for delivery and arrival time will depend on the destination country and its customs procedures.
- IMPORTANT NOTE - Please be aware that all goods delivered outside the U.S. may incur additional customs, taxes, and brokerage fees assessed by customs of the country the goods are entering. These additional costs and fees are not covered under the shipping fee we assess to fill your order, and it is the customer’s responsibility to pay these fees to receive their shipment. Shipments that are refused with UPS upon delivery will be considered abandoned orders and will not be returned to our location for a refund. All of our international packages are processed and invoiced with the same format of documentation and exceptions cannot be made. Each destination country has different customs requirements for shipments and the format of our invoice may on occasion not clear customs requirements for every country. If this problem occurs with your shipment we will refund this order back to your payment method and this package will either be returned to our company or abandoned at UPS. Please be aware some countries will not allow food items, lotions and other non-clothing items to clear customs and your order may be delayed or returned if an item of this type is included in your shipment.
All returns must be postmarked within 21 days of purchase. You may return any item (excluding swimwear and underwear) that is unworn, unused and in perfect condition. The tags and labels must still be attached to the product. Shipping and handling is non-refundable on all orders unless (1) a mistake was made by YOUnique to YOU on your order or (2) your items were damaged in shipping. YOUnique to YOU is not responsible for damages that occur during care of item such as dry cleaning, washing or wear. Please contact Younique to YOU at judi@youniquetoyou.com for a return authorization number BEFORE returning any item. When returning item, fill out Return Form received with your order and include in your return package. Be sure to get a tracking number or insurance for your return in the event the package is lost or misdirected. We are not responsible for return packages lost or damaged in transit. |
